The day to day management of Respond is in the hands of the Executive Management Team. They ensure that the strategic direction set by the Board is implemented effectively and that the charitable ethos of the organisation is maintained. The core National Management Team is made up of the following:
Declan joined Respond as Chief Executive Officer in August 2016. Respond, established 36 years ago, is an Approved Housing Body (AHB) with approximately 9,000 tenants. Declan is currently the chair of the Housing Alliance which is a collaboration of six of Ireland’s largest Approved Housing Bodies (AHBs).
Declan is an experienced General Manager who built a business over many years and sold to American multi-national and went on to work as their General Manager for Ireland. Declan’s previous role was as Chief Executive Officer with Sophia Housing Association. He was a non-executive Director of the Ballymun Regeneration Board for ten years, appointed by the Dublin City Council Chief Executive. He was also Chair of its Audit Committee which oversaw the Ballymun Regeneration Masterplan with an expenditure of €1B. He served as a Director of the North Dublin Development Coalition an Economic Development think tank at DCU for nine years and was a Director of Ballymun Whitehall Enterprise Centre for ten years. He served as a Director of Oakfield Trust Director a charitable commercial property development organisation.
He chaired the Homeless Network all of the major Homeless Agencies for two years until December 2017 and was a member of Dublin Statutory Consultative Homeless Forum and the Implementation Advisory Group at the Dublin Region Homeless Executive. Declan has just finished a term as President of the Board of the Ireland United States Alumni Association (IUSA) at the US Embassy.
He served as a ministerial appointee as a Board member for two three year terms at the National Education Welfare Board (NEWB) a Statutory Agency which was established to promote school attendance and also chaired its Audit Committee. He was a member of the National Childcare Coordinating Committee in the Department of Children and Youth Affairs for seven years. He chaired the Health Services Executive Child Protection Committee for two years in the Dublin North Central area. He was a founding member of the Dublin City Children’s and Youth Peoples Services Committee at Dublin City Council for six years. He was Director and Chair of the Finance Committee at the Axis Arts Centre for 7 years, Director of the Dublin City Childcare Committee for five years which is charged by the Minister for Children and Youth Affairs to deliver the National Childcare Strategy in Dublin. He was a Director and Board member for nine years at the Ballymun Local Drugs Taskforce. Declan is actively interested in education, and family services and is an invited speaker at OECD and other international conferences.
Ray is Company Treasurer of Respond since May 2010. Prior to joining Respond Ray had been employed in the private commercial sector for over 25 years and held a number of senior finance positions. He previously worked as Financial Controller for ACEC Ireland Ltd / ABB Transformers. He was Group Financial Controller for Fyffes Produce UK, Management Consultant with Kromberg & Schubert (Ireland) Ltd and Group Financial Controller of Avglade Limited. Originally from Waterford, Ray also represents Respond on the Finance Sub Committee of the Irish Council for Social Housing (ICSH).
Jill Jackman: (Company Secretary)
Jill is Legal Manager at Respond. Jill is responsible for legal and administrative matters within the organisation including conveyance, litigation and the insurance portfolio. With more than 35 years experience in the legal profession, Jill previously worked with Nolan, Farrell & Goff Solicitors (1976 to 1983) and with Kinsella Heffernan & Foskin Solicitors (1983 to 1999). Jill Joined Respond in 1999.
Parag is Head of Property and Design with Respond He is a Chartered Architect in Ireland and the UK and holds a Masters degree in Urban Settlements. Parag has worked in both the private and semi-private sector in Ireland, UK and India with extensive experience in Urban Design, Housing, Regeneration, Commercial, Health Care and Civic Buildings. He heads the Property & Design and Overseas projects in South Africa. Parag is a member of the Royal Institute of Architects of Ireland (RIAI) and the Architects Registration Board (ARB) in the UK.
Julia has been appointed as the Head of Compliance and Quality Assurance in Respond. She comes to Respond with over 18 years’ experience in retail /commercial banking and insurance. She was also recently appointed to the Residential Tenancies Board and Chairs the Audit & Risk Committee for the RTB. She works with other not-for-profit organisations such as the Sophia Housing Association in her capacity as Director and also with Trinity College Dublin. Her previous roles include CCO for Aviva Group Ireland, Postbank Ireland, a start-up enterprise, Head of Enterprise Risk & Information Security for Ulster Bank RBS Group, Finance Administrator & Treasury Manager for Baxter Pharmaceutical and a Senior Manager for Credit & Risk Management for MBNA Europe.
Julia has worked in several regulatory jurisdictions and international financial institutions across Europe. She actively supports the development of education in financial management and personal development for women in business. As a non-executive director, she has chaired the Dublin City Arts, Culture and Sports Strategy Committee which included initiatives such as the Tall Ships, One City One Book with the Dublin City Arts Officer, the Dublin City Economics sub-committee and a member of North Dublin Development Coalition, an economic think tank at DCU for five years. She has also been a member of several professional, not-for-profit organisations and local organisations, such as Dublin Chamber of Commerce, Dublin Enterprise Board, Ballymun Regeneration Ltd, the Royal Irish Academy of Music, the Ballymun Partnership and St James Hospital Dublin where she chaired both the Audit Committee and the Ethics Committee for the hospital.
Louisa Carr is Head of Services and joined Respond in May 2019. Louisa has been working in the housing and homeless sector for sixteen years, working with Sophia Housing Association and Focus Ireland. Louisa has specialised in providing support to families and single persons with complex support needs in both long term and emergency accommodation. She has experience in managing a variety of other services including Childcare services and Tenancy sustainment. Louisa has an Honours degree in Social Science from UCD and a Certificate in Housing Management from the National College of Ireland.
Niamh Randall is Head of Advocacy and Communications and Spokesperson with Respond. She has been working within the field of housing, homelessness and drug use for almost 20 years, working with the Simon Communities of Ireland as Head of Policy and Communications and National Spokesperson for more than 10 years and Merchant’s Quay Ireland Homeless and Drugs Services in the areas of policy and communications. Niamh was a member of the National Homeless Consultative Committee (NHCC) from 2008 and the NHCC Data Subgroup. She was the Irish Representative on the Administrative Council of FEANTSA (European Umbrella group of organisations working on homelessness) from 2011-2013 nominated onto to the FEANTSA Expert Health Working Group 2011-2018, and onto the FEANTSA Homeless and Health Expert Cluster and the Women and Homelessness Expert Cluster in 2018. She also represented the Drug Policy Action Group on the EU Civil Society Forum on Drug Issues from 2006 to 2008. Niamh holds a Master’s of Science in Drug Policy (TCD); a Degree in Social Policy and Sociology (UCD); a Professional Diploma in Human Rights and Equality (IPA/IHREC); and a Certificate in Housing (ICSH/CIH.
Eric is the HR Manager for Respond previously he was Assistant Director for the Irish Medical Organisation (IMO) for 8 years and prior to that he was HR Manager for Irish Mortgage Corporation (IMC) from 2006 to 2009. Eric has over 20 years diverse human resources and management experience with extensive hands-on experience leading HR initiatives including policy development and implementation, compensation and benefits, performance management, recruiting, compliance reporting, employee relations, training and development, and health & safety. Eric earned his MBA in 2002 from Dublin City University, he earned his MA in Industrial Relations from Keele University in 1992. Eric is a Chartered Fellow member of CIPD.
Neil is our Head of Housing. He has over twenty years’ strategic and operational experience in social housing, gained in both the UK and Ireland. He has worked at Executive level in both jurisdictions. In Ireland Neil was an Operations Director and Property Director with Clúid Housing; in the UK, he was a Customer Services (Property) Director for a SCHT, a large Bath based Housing Association. He also worked in a senior housing role for Bristol City Council. Between 2015- 2017, he served as a non-executive Director for the Irish Council for Social Housing (ICSH). He has also worked as an independent consultant primarily working with social housing organisations. Neil holds a PG Diploma in Housing Studies, a PG Diploma in Business and Executive Coaching and is a Chartered Member of the Chartered Institute of Housing.