Invitation to submit a tender: Service User Engagement Strategy

Respond’s vision, is that ‘every family and individual in Ireland will have high quality housing as part of a vibrant and caring community’. Our guiding principles; a human right to housing and; social justice, underpin our approach to delivering this vision. In practice, this means we provide homes and family and community programmes that support people to succeed, both as individuals and as part of a wider community. Respond, is an Approved Housing Body (AHB) and service provider and works all around Ireland. Founded in 1982, the organisation works with approximately 14,100 tenants living in over 6,400 homes across the 26 counties.

We now wish to contract a consultant/ researcher or organisation to work with us to strengthen our service user engagement and develop a Service User Engagement Strategy. Current services include Early Childhood Care and School Age Care, Family Support, Day Care Services for Older People, Refugee Resettlement Services, and Homeless Services for Families.

This is an open invitation to tender. Due to the wide scope of the services to be evaluated, we welcome collaborations and partnerships that will bring together the necessary disciplines and expertise required.

The total budget for this research is €25,000 including VAT.

The deadline for receiving submissions is: 2pm, 21st July 2023.

Full details on the requirements of the tender and the process for submitting proposals are contained in the tender document that can be found at the link HERE.

If you would like any further information, please contact Louisa Carr, Head of Services by email to: